You have received this e-mail because you subscribed to Tom's Hardware newsletters. If you would like to unsubscribe click here. January 13, 2014 | SolarWinds - IT Management Software Integrated Help Desk & Remote Support Solution | Register Now
| | | Exclusive Live Demo: SolarWinds® Web Help Desk® with Remote Support Integration | Join SolarWinds' Ryan Albert Donovan on Tuesday, January 20th at 10:00AM CST for a Live Demo of the help desk and asset management software, Web Help Desk.This comprehensive ITSM software allows techs to manage & route tickets, discover assets, and remotely support end-users all from an easy-to-use, customizable interface. In this webcast, Ryan will demonstrate: | | • | Using rule-based routing for easy service request management | • | Discovering & managing IT assets | • | Presenting self-service options to end-users via KBs and FAQs | • | Launching remote support sessions directly from IT tickets | | | As an added bonus, anyone who attends the live demo will have the opportunity to WIN a Vitamix - and other amazing prizes - by participating in our January thwack Mission: Help Desk Resolutions 2015! Ryan will provide more information about the SolarWinds thwack community and the thwack Mission during the live demo. | | | | | SolarWinds | 7171 Southwest Parkway, Building 400 | Austin, TX 78735 | USA To unsubscribe from SolarWinds emails click here. | |
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