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LogMeIn | | | | How do companies boost
customer satisfaction?
Download the Live Chat in Support Environments Research Report to find out.
| | 94% of businesses say live chat has a positive impact on customer satisfaction.
When it comes to customer service, businesses agree that satisfaction is the most important metric. But how do companies maintain high levels of satisfaction when the line between sales and support is becoming increasingly blurred?
The Live Chat in Support Environments Research Report details how 300 BoldChat customers use live chat in support settings and measure its success.
And we're sharing the report to help you:
- Understand how organizations are using live chat for customer engagement
- Know which metrics are most important to organizations that use live chat
- Learn why live chat helps companies achieve their business goals
Download the report now to learn more about supporting with live chat.
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